TITUS TEKFORM

Privacy Policy

‌Effective Date: July 21, 2026‌

Welcome to the privacy policy of TITUS TEKFORM PTY LIMITED, the operator of the e-commerce website www.titustekforms.com. This document outlines how we collect, use, store, disclose and protect your personal information when you visit our website, browse our curated kitchen gadgets, make purchases, or interact with any of our services designed to turn every daily cooking moment into a smooth, easy and fun experience. We are committed to upholding the highest standards of data protection, in full compliance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth), as well as other applicable global data protection regulations for our international customers.

By accessing or using our website at www.titustekforms.com, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform and services.

1. Information We Collect From You

We only collect information that is necessary to deliver a seamless, secure and satisfying shopping experience for our customers looking for high-quality kitchen tools, from durable, clearly etched measuring spoons that deliver precise portions for baking and cooking to reliable food tongs that grip every food tightly without slipping at all. The categories of information we may collect include:

1.1 Information You Provide Directly to Us

  • ‌Account and Registration Details‌: When you create an account on our website, we collect your full name, email address, contact number, and a secure password to manage your profile.
  • ‌Order and Transaction Information‌: When you make a purchase of our Daily Cooking Gadgets or Top Kitchen Gadgets, we collect your billing address, shipping address, payment details (including credit card or digital wallet information, which is processed through fully PCI DSS compliant third-party payment processors), and order history to fulfill your order accurately.
  • ‌Communication Records‌: If you reach out to us via our contact email babreeze@titustekforms.com, call us on +(61) 411 552 206, or submit a customer support request, we will retain records of your inquiries, feedback, including reviews for our top-rated kitchen tools like the accurate measuring spoon for daily cooking, to improve our after-sales services.
  • ‌Marketing Preferences‌: If you opt in to receive our promotional updates, product launch notifications for new kitchen gadgets, or exclusive discount offers, we collect your consent records to manage your subscription preferences.

1.2 Information Collected Automatically When You Use Our Website

When you browse www.titustekforms.com, we automatically collect certain technical information to optimize your user experience:

  • Device information, including your IP address, browser type, operating system, device model, and unique device identifiers.
  • Website usage data, including pages you viewed, products you favourited, time spent on our site, click-through patterns, and search queries you entered on our platform.
  • Location data, derived from your IP address, to display region-specific shipping options and relevant product recommendations.
  • Cookie and tracking technology data, as outlined in Section 4 of this policy, to remember your saved cart items and login status.

1.3 Information We Obtain From Third Parties

We may receive supplementary information from trusted third-party sources, including:

  • Payment service providers, who share limited verification details to confirm the legitimacy of your transactions and prevent fraudulent activities.
  • Shipping and logistics partners, who provide delivery status updates for your orders of kitchen gadgets.
  • Social media platforms, if you choose to link your account with us via third-party social login services, to access basic profile information that you have consented to share.

2. How We Use Your Personal Information

All the information we collect is used for legitimate, transparent purposes that are directly related to operating and improving our e-commerce platform for kitchenware products, including:

  1. ‌Order Fulfillment and Service Delivery‌: We use your contact, shipping and payment information to process your purchases, arrange the delivery of your high quality measuring spoon, food tong or other kitchen tools, send you order confirmation and tracking updates, and resolve any post-delivery issues that may arise.
  2. ‌Platform Optimization‌: We analyze usage data to understand how customers interact with our www.titustekforms.com website, identify performance bottlenecks, improve our site navigation, showcase our top-rated kitchen tools more prominently, and ensure the platform operates smoothly across all devices.
  3. ‌Customer Support‌: We use your contact details and communication records to respond to your inquiries, address product warranty claims, resolve disputes, and provide timely after-sales assistance for all our curated kitchen gadgets.
  4. ‌Personalized Experience‌: With your explicit consent where required by law, we may use your browsing and purchase history to recommend relevant kitchen products that match your cooking habits, such as suggesting additional daily cooking gadgets that complement the durable measuring spoon you recently purchased.
  5. ‌Marketing Communications‌: If you have opted in to receive marketing updates, we will send you newsletters, exclusive offers, information about new product launches, and seasonal promotions for our top kitchen gadgets. You can unsubscribe from these communications at any time, using the “unsubscribe” link in every marketing email, or by contacting us directly at babreeze@titustekforms.com.
  6. ‌Security and Fraud Prevention‌: We use device, transaction and IP information to verify user identities, detect unauthorized access to our website or user accounts, prevent fraudulent payment activities, and protect our customers and platform from cyber security threats.
  7. ‌Legal Compliance‌: We process your information to meet our regulatory obligations, including maintaining accurate financial records as required by Australian tax laws, responding to valid legal orders from government authorities, and adhering to applicable product safety reporting requirements for our kitchenware products.

3. Disclosure and Sharing of Your Personal Information

We will never sell, rent or trade your personal information to third parties for their own marketing purposes without your explicit prior consent. We may only share your information with carefully selected third parties in the following limited circumstances:

  • ‌Authorized Service Providers‌: We share necessary information with our trusted operational partners who help us run our e-commerce business, including PCI-compliant payment processors, logistics and delivery companies, cloud hosting providers that store our website and customer data, email service providers that send our order confirmations and newsletters, and IT maintenance vendors that support our platform operations. All these third parties are bound by strict data protection agreements that require them to safeguard your personal information in line with applicable laws, and they are not permitted to use your data for any purposes outside of the services they are providing to us.
  • ‌Legal and Regulatory Requirements‌: We may disclose your personal information if we are required to do so by law, court order, or valid request from a government regulatory authority. This includes situations where disclosure is necessary to protect our legal rights, safeguard the safety of our customers or the public, investigate potential illegal activities related to our website, or respond to a formal legal process.
  • ‌Business Transfer Context‌: In the event that TITUS TEKFORM PTY LIMITED undergoes a merger, acquisition, sale of assets, or other corporate restructuring, your personal information may be transferred to the succeeding entity as part of the transaction. We will provide you with advance notice of such a change, and ensure the new entity is bound by equivalent data protection obligations that meet the standards set out in this Privacy Policy.

4. Use of Cookies and Similar Tracking Technologies

Our website www.titustekforms.com uses cookies, web beacons, and other similar tracking technologies to enhance your browsing experience, as is standard for e-commerce platforms. A cookie is a small text file that is stored on your device when you visit a website. We use different categories of cookies for different purposes:

  • ‌Necessary Cookies‌: These cookies are essential for the basic functionality of our website, allowing you to log in to your account, save items to your shopping cart, and complete the checkout process. You cannot disable these cookies through our site settings, as without them the core functions of our platform will not work properly.
  • ‌Performance Cookies‌: These cookies collect anonymous aggregated data about how visitors use our website, such as which pages are most frequently viewed, and if users encounter error messages. This helps us improve the overall performance of www.titustekforms.com, so that you can browse our selection of kitchen gadgets faster and more smoothly.
  • ‌Functional Cookies‌: These cookies remember your personal preferences, such as your preferred language, saved shipping address, and the products you added to your favourites list, so that we can provide you with a more personalized experience when you return to our site.
  • ‌Marketing Cookies‌: With your consent, these cookies are used to track your browsing activity across different websites, to display targeted advertisements for our top-rated kitchen tools and new product launches that are relevant to your interests.

You can manage your cookie preferences at any time through your browser settings, choosing to delete or block cookies as you wish. Please note that disabling certain cookies may limit the functionality available to you on our e-commerce website.

5. Data Storage, Security and Retention

Our registered business address is 83 Jedda Road, Prestons, NSW 2170, Australia, and we prioritize the security of all your personal information with industry-leading protection measures:

  • All sensitive personal data, including payment details and account passwords, is encrypted using AES-256 bit encryption both during transmission (via HTTPS protocol across our entire www.titustekforms.com platform) and at rest on our secure cloud servers hosted in Australia.
  • We implement strict access control policies, where only a limited number of authorized employees who need to access your information to perform their job duties (such as our order fulfillment and customer support teams) are granted permission to view your personal data, and all access activities are logged and audited on a regular basis.
  • We conduct periodic security assessments, staff data protection training, and system vulnerability testing to mitigate the risk of data breaches, unauthorized access, or accidental disclosure of your information.

We will only retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected:

  • Transaction and order records are retained for 7 years after your order is completed, to meet Australian financial and tax regulatory requirements.
  • Account information is retained for as long as you maintain an active account on our website, and for a further 30 days after you choose to delete your account.
  • Marketing preference records are retained until you request to unsubscribe from our marketing communications.
  • Any data that is no longer required for our operational, legal or accounting purposes will be securely anonymized or permanently destroyed.

In limited cases, some of your data may be transferred to and processed in locations outside of Australia, including cloud service data centres located in Singapore or the United States. We will ensure that all international data transfers are conducted in full compliance with the Australian Privacy Principles, with appropriate safeguards in place such as using legally recognized data protection agreements that guarantee the security of your personal information.

6. Your Rights Over Your Personal Information

Under the Australian Privacy Principles and applicable global data protection laws, you have full rights to control your personal information held by us. You may exercise any of the following rights at any time, free of charge, by contacting us using the details outlined in Section 7:

  1. ‌Right of Access‌: You can request a copy of all the personal information we hold about you, including your order history, account details, and records of any communications you have had with our team.
  2. ‌Right to Correction‌: If you find that any of the personal information we hold about you is inaccurate, incomplete or out of date, you can request us to correct and update it immediately, for example updating your new shipping address before we dispatch your order of a measuring spoon for daily cooking.
  3. ‌Right to Erasure‌: You can request that we delete all or part of your personal information, in circumstances where the data is no longer necessary for the purposes we collected it for, or you withdraw your consent for us to process your data, and there is no remaining legal obligation for us to retain the information.
  4. ‌Right to Restriction of Processing‌: You can request us to temporarily stop processing your personal information, for example while we verify the accuracy of your data that you have disputed, or while we assess the validity of your erasure request.
  5. ‌Right to Data Portability‌: You can request us to provide your personal information in a structured, machine-readable format, so that you can transfer this data to another service provider if you wish.
  6. ‌Right to Object‌: You can object to us processing your personal information for direct marketing purposes at any time, which we will respect immediately, no further processing of your data for marketing purposes will be carried out afterwards.
  7. ‌Right to Withdraw Consent‌: For any processing activities that you previously provided explicit consent for, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing that was carried out before your withdrawal.

When you submit a request to exercise your rights, we will respond to you within 30 calendar days. In cases where your request is complex or we need to verify your identity to prevent fraudulent requests, we may extend this response period by a further 30 days, and we will notify you of this extension in writing. If we are unable to fulfill your request for any reason, we will explain the justification to you clearly.

7. Contact Information and Complaints

If you have any questions, concerns, or feedback about this Privacy Policy, or wish to exercise any of your data rights outlined above, you can contact our Data Protection Officer directly at:

  • ‌Company Name‌: TITUS TEKFORM PTY LIMITED
  • ‌Physical Address‌: 83 Jedda Road, Prestons, NSW 2170, Australia
  • ‌Contact Email‌: babreeze@titustekforms.com
  • ‌Contact Phone‌: +(61) 411 552 206

We will respond to all your inquiries as quickly as possible, and work with you to resolve any privacy related issues you may have. If you are not satisfied with how we have handled your query or complaint, you also have the right to escalate your complaint to the Office of the Australian Information Commissioner (OAIC), the national regulator for privacy matters in Australia.

8. Updates to This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our business operations, new legal regulatory requirements, or improvements to our services on www.titustekforms.com. When we make material changes to this policy, we will update the “Effective Date” at the top of this document, and publish a prominent notification on our website homepage, as well as send a notification to all users with registered accounts. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of our e-commerce platform after the updated policy comes into effect will constitute your acknowledgement and agreement to the revised terms.